Accessing data/Change APN

Before you can access data on your SIM, the APN (access point name) settings on your handset needs to be updated.

To set the APN on an iOS device

  1.  Insert the SIM
  2. Connect the handset to WIFI
  3. Dial *172# and click on the link sent in a SMS

If this does not work please advise the subscriber to do following:

  1. While Wifi is on and the iPhone has Internet access, open safari and go to: m.apnchanger.org
  2. Select “manually”
  3. Enter global data (all lower case and written as one word) in the APN field, no need for username and password.
  4. Click on install
  5.  If requested to enter a PIN, key in the 4 digit iOS device PIN
  6. Click on install

For other handsets:

  1. Insert the SIM
  2. Dial *172# and click on the link sent in an SMS

For tablets and MIFI Devices or manual phone setup

Locate the APN settings and enter following into the APN settings:

  1. Name: globaldata
  2. APN: globaldata
  3. Username: (leaveblank)
  4. Password: (leave blank)

Save the APN and ensure it is selected.

Important short codes

*121#         Call into voicemail services to retrieve messages or administer voicemail settings
*122#         Turn voicemail on
*123#         Turn voicemail off
*125#         Request voicemail status (on or off)
*133#         Request active numbers (MSISDNs)
*160#         Request a new US number
*187#         Request account balance
*500#         Flamingo Telecom Helpdesk
*501#         MasterCard® Helpdesk

How to activate my bundle

Dial *381100#      Activate 100 MB Data bundle ASIA & Australia
Dial *381250#      Activate 250 MB Data bundle ASIA & Australia
Dial *381500#      Activate 500 MB Data bundle ASIA & Australia

Dial *382100#      Activate 100 MB Data bundle EU
Dial *382250#      Activate 250 MB Data bundle EU
Dial *382500#      Activate 500 MB Data bundle EU

Dial *383100#      Activate 100 MB Data bundle CARIBBEAN
Dial *383250#      Activate 250 MB Data bundle CARIBBEAN
Dial *383500#      Activate 500 MB Data bundle CARIBBEAN

Dial *384100#      Activate 100 MB Data bundle USA & Canada
Dial *384250#      Activate 250 MB Data bundle USA & Canada
Dial *384500#      Activate 500 MB Data bundle USA & Canada

Dial *385100#      Activate 100 MB Data bundle South America
Dial *385250#      Activate 250 MB Data bundle South America
Dial *385500#      Activate 500 MB Data bundle South America

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